Gaspar

Gaspar is a Generative AI employee help desk that can automatically resolve a wide range of employee problems. The platform automates mundane tasks, answers questions in seconds, optimizes knowledge management, and automatically resolves a large percentage of mundane issues. By integrating with popular tools like Slack, MS Teams and Jira SM support portal, Gaspar offers a seamless support experience across multiple channels.

Gaspar uses large language models to provide a conversational, human-like interface that can be integrated with a wide range of communication channels and IT systems. The AI helpdesk enables employees to take action, search, ask questions and generate content across a wide range of enterprise applications.

Some of the key features include:

• Auto-resolve issues: Reset passwords, update groups and email lists.
• Automate processes: Onboard and offboard employees, automate repetitive tasks.
• Offer instant answers: Answer questions in seconds without the need for searching.
• Accelerate approvals: Automate and accelerate approval requests like paid time off.
• Optimize knowledge management: Get the right content created faster and fill knowledge gaps.
• Automate ticketing: Get the right content created faster and fill knowledge gaps.

Gaspar's pricing is based on the number of users, with a standard plan starting at $4 per user per month (annual billing). An enterprise plan is also available, with a customized solution for specific business needs. Customers can estimate their ROI by considering the number of employees and monthly tickets.

A 21-day free trial is available, with unlimited access to features like the AI chatbot on Slack and MS Teams, workflow automation, and Proactive Insights. Deployment takes just 30 minutes.

With Gaspar, companies can expect to reduce manual work by 80% and lower helpdesk ticket costs to $1. The platform is designed to resolve issues in seconds, not hours, and improve the perception of IT across the company.

Published on June 14, 2024