CyanArrow

CyanArrow also offers an AI-powered help desk solution that can speed up customer service operations by using chatbots and ticketing systems. The platform is designed to help businesses overcome the problem of service gaps and dissatisfied customers during off hours, which can result in lost revenue, damaged brand reputation and high customer acquisition costs.

CyanArrow's platform offers a variety of features to help supercharge customer support. These include:

• 24/7 Quality Support: Provide customers with assistance at any time.
• Instant FAQ Responses: Provide customers with accurate answers, 95% of the time.
• Time and Resource Savings: Eliminate over 10 hours of support tasks per week.
• Boosted Efficiency: Support the work of 10 people.
• Reduced Ticket Volume: Reduce support tickets with proactive solutions.

The platform lets users upload their own data for AI training from their own sources, customize chatbots and ticket forms, and deploy and monitor the system easily. The result is happy customers.

CyanArrow offers two pricing plans:

• Growth: $790 USD per year, includes 6,000 AI credits, 5 chatbots, 50 million characters of training data, unlimited lead forms, 5 ticket forms and API access.
• Starter: $290 USD per year, includes 2,500 AI credits, 2 chatbots, 20 million characters of training data, unlimited lead forms and 2 ticket forms.

Both plans are designed to accommodate different business needs and budgets, with the necessary tools to run customer support. Customers can pick the plan that best suits their needs and improve their customer service.

Published on June 14, 2024