Question: Is there a customer service platform that allows me to customize chatbots and ticket forms to fit my business's specific needs?

If you need a customer service platform where you can customize chatbots and ticket forms to meet your company's needs, DeepConverse is a strong contender. The AI-powered service simplifies customer service by providing personalized chatbots that can handle up to 80% of incoming requests. It includes interactive guides for troubleshooting, a cognitive answer engine for quick results, and support over multiple channels. The service is zero-code, so nontech employees can use it, and it can be integrated with existing tools like Zendesk and Salesforce.

Another option is Tiledesk, which offers a flexible and customizable way to add AI agents to multiple channels. Tiledesk is designed to improve customer satisfaction with features like AI Agent and Knowledge Base integration, Human Agent Handover, and WhatsApp Outreach. The service's Large Language Models are designed to provide precise and conversational answers, and it can be integrated with existing tech stacks.

Last, Chatbase offers a customizable AI chatbot service that can be embedded directly into your website or used through an API. It can be used for customer support, lead generation and user engagement, and can be trained on data from a wide variety of sources. With features like trustworthy answers, advanced analytics and strong security, Chatbase is a good option for businesses that want to use AI to improve customer interactions and lead generation.