Crexendo Alternatives

AI-powered communication platform unifies channels, enabling fast, personalized responses, advanced analytics, and seamless collaboration for remote work and customer service.
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Intercom

If you're looking for another Crexendo alternative, Intercom is a good option. Intercom is an AI-first customer service platform that provides tools to help you deliver a great customer experience. With an AI-powered inbox, AI Agent for live support, and AI Analyst for insights, it's a good option for businesses of all sizes. It can handle omnichannel interactions, phone support, and has advanced analytics and workflows, so it's good for financial services, e-commerce, software and healthcare.

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RingCentral

Another option is RingCentral. RingCentral is an all-in-one cloud communications platform that combines phone, message, video and contact center solutions with AI-powered tools. That includes a personal AI assistant that captures live call notes and insights, advanced business SMS and AI-first video meetings with transcripts and recordings. RingCentral spans many industries, and you can customize plans, so it's a good option for businesses looking to improve collaboration and customer service.

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Zoom

Zoom is another alternative worth considering. Zoom is an all-in-one collaboration platform that offers video meetings, team chat, phone and webinars. Its AI Companion features include AI-generated meeting summaries and workflow automation that can help you get more out of your meetings. Zoom is used in many industries, and its pricing plans are flexible, so it's good for businesses of many sizes and needs.

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Talkdesk

If you're trying to optimize your contact center, Talkdesk is a cloud-based platform that uses AI to improve customer service. With features like AI-powered automation, digital engagement and quality management, Talkdesk can help you optimize customer interactions. It integrates with tools like Salesforce, Microsoft Teams and Zoom, so it's a good option for financial services and healthcare.

More Alternatives to Crexendo

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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Avaya

Deliver personalized, omnichannel customer experiences with Avaya's integrated, cloud-based platform.

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Ringover

Centralize all customer communications, analyze call performance, and refine sales pitches with AI-driven call transcription, analysis, and library features.

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Comm100

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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Wildix

AI-powered communication tools provide real-time assistance, summaries, and insights, enhancing training, customer interactions, and sales performance.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.

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Avoma

Automatically transcribes, summarizes, and analyzes meetings to provide actionable Conversation Intelligence, streamlining the meeting lifecycle for remote teams.

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Slack

Automate repetitive work, boost productivity, and collaborate seamlessly with Slack's AI-powered platform.

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Nextiva

Unifies customer conversations across voice, video, chat, social media, and email, leveraging AI and automation to personalize interactions and increase revenue.

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Five9

Improves customer experience in real-time with AI-powered automation, managing interactions across multiple channels and providing personalized service.

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CloudTalk

Automates customer service and sales processes with AI-powered conversation intelligence, providing real-time call analytics and personalized customer experiences.

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Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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Slack

Automate repetitive work and streamline processes with integrated AI-powered tools, no-code workflow builder, and customizable collaboration channels.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Dialpad

Automates tasks, routes customers to the right person, and coaches agents in real-time, driving sales, productivity, and customer satisfaction through AI-powered tools.