If you're looking for another Centribal alternative, boost.ai is worth a look. It offers an enterprise-focused conversational AI platform that can help you boost customer satisfaction and automate customer service. The platform uses AI chat and voice bots for personalized conversations, integrates with existing infrastructure, and offers features like generative AI for creative responses and 24/7 coverage. It also offers integrations with other business applications and CX solutions, so it can be a good choice for large-scale, secure customer service automation.
Another option is Verloop. Verloop.io is a conversational AI platform that automates customer support and personalizes interactions. It offers features like automated chat and voice support, agent empowerment tools and NLP-powered FAQs. With features like contextual conversations, live chat and multilingual support, Verloop.io can help businesses respond faster and improve customer satisfaction across industries like e-commerce and banking.
If you prefer a no-code approach, Chat360 lets you create generative AI chatbots for multiple channels like WhatsApp, Facebook Messenger and Instagram. It offers solutions for lead generation, customer support and engagement, and its drag-and-drop interface makes it easy to launch and manage chatbot campaigns without programming. That can help businesses quickly scale their customer support operations.
Last, Ultimate offers a customer support automation platform that uses generative AI to handle more than 60% of support requests. It offers features like UltimateGPT for answering FAQs, Dialogue Builder for custom dialogues and an Analytics Suite for optimizing conversation performance. One-click CRM connections and API integrations let businesses automate complex use cases and scale support operations.