Airkit.ai eCommerce Alternatives

If you're looking for a replacement for Airkit.ai eCommerce, DigitalGenius is another AI-powered customer service automation platform. It offers immediate support and personalized answers to customers' questions before and after a purchase through conversational and visual AI. The platform is deeply integrated with many other platforms like shipping carriers, e-commerce platforms, ERPs, payment providers and loyalty platforms, so customer service interactions are always smooth. DigitalGenius also includes proactive AI that can detect and resolve customer problems before they ever reach out to the company, as well as a Flow Builder tool that lets non-technical people create complex workflows.

Another good option is Ada, an AI-powered customer service automation platform that replaces traditional scripted chatbots. Ada lets companies onboard, measure and coach AI agents to resolve more than 70% of customer issues. It integrates with existing knowledge bases and data from other business systems to deliver personalized responses across web, mobile, social, SMS and phone. Ada is flexible and scalable for e-commerce and other industries, delivering results like a 2x increase in automated resolution rate and $2.7 million in annual savings.

Verloop offers a conversational AI platform that automates customer support. It automates chat and voice interactions to increase agent productivity and customer satisfaction. Verloop's features include automated chat and voice support, agent empowerment tools, contextual conversations and multilingual support. The platform's Generative AI power lets companies deflect a large percentage of support requests, resulting in better customer satisfaction and response times.

For a more enterprise-level option, check out boost.ai. This platform uses AI chat and voice bots to deliver personalized interactions and automate customer service, even handling high traffic volumes without breaking the bank. It's designed for scalability and security with easy integration with existing systems and multichannel consistency and 24/7 coverage. Boost.ai's hybrid approach balances human and virtual agents to ensure high-quality interactions and has hundreds of successful deployments.