Question: I'm looking for a way to gather Zero-Party Data from customers to inform product decisions.

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Zigpoll

If you're looking for a way to collect Zero-Party Data from customers to inform product decisions, Zigpoll is a great option. It's a full-featured survey and feedback tool that can be used for post-purchase surveys, email capture campaigns and interactive polls. It integrates with multiple platforms including Shopify, BigCommerce and WordPress, so you can get up and running quickly. With its user-friendly interface and advanced targeting rules, you can make informed product decisions, segment customers and identify issues with your website.

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Sprig

Another option is Sprig, an all-in-one product experience platform that uses AI to help companies optimize product adoption and retention. It combines targeted surveys, replays and feedback collection to identify trends in user feedback and behavior. Advanced features like expert-made templates, data integrations and customizable dashboards help product and research teams get continuous learning and actionable insights to improve user experience and reduce churn.

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Iterate

If you prefer a more centralized approach, Iterate offers a Customer Insights Manager (CIM) that centralizes customer feedback across different teams. It includes a variety of ways to collect feedback, including in-app mobile surveys and one-click email surveys, along with an AI-powered Research Assistant to analyze text responses. Advanced filtering and segmentation tools help drill down into customer issues and sentiment, so businesses can make more customer-centric decisions.

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Pulse Insights

Last, Pulse Insights is a more advanced platform for collecting contextual feedback and preferences. It includes microsurveys and hyper-targeted surveys that are embedded and omnichannel, providing high-volume insights to better understand customers. This platform is designed to scale for large enterprise programs and offers powerful integrations, AI insights and actionable feedback to improve customer experience and data-driven decision-making.

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Enterpret

Aggregate customer feedback from multiple sources, analyze with adaptive AI models, and uncover actionable insights to inform product development decisions.

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Wondering

Accelerate product decisions with AI-driven user research, scaling to hundreds of users in days, and uncovering real-time insights in multiple languages.

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Sauce

Automates actionable customer insights in under 5 minutes, surfacing key trends and issues through AI clustering, and prioritizing feedback by customer attributes.

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Anecdote

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Kraftful

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Collectif

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Monterey AI

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SurveyMonkey

Create surveys with AI-powered guidance, using pre-built templates and integrations with over 100 apps, to gather data and drive business results through insights.

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Wyng

Create engaging digital experiences that capture zero-party data, personalize in real-time, and drive sales through interactive experiences, gamification, and shoppable content.

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Zefi

Consolidates user feedback from multiple sources, automatically categorizing and analyzing it to identify key patterns, trends, and emerging needs.

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Zeda

Centralize customer feedback, gain actionable insights, and create revenue-driven roadmaps with AI-powered product management tools, driving data-driven decisions and business growth.

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Screeb

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Voicepanel

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SurveyNoodle

AI-driven survey creation suggests relevant questions, while automated analysis provides actionable insights, empowering informed product and customer satisfaction decisions.

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PostHog

All-in-one platform for developers to build successful products with data-driven decision making.

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Heap

Automatically captures all user behavior across all touchpoints, providing a unified customer view.