Question: Is there a unified communication platform that offers AI-powered features to enhance productivity and workflow automation?

If you're looking for a unified communication platform with AI-powered features to boost productivity and automate workflows, RingCentral is well worth a look. It's got a broad range of tools, including a reliable business phone system, AI-first video meetings, team messaging, file-sharing and sophisticated contact center options. Integrations with Microsoft Teams and other tools, along with a range of customizable plans, mean RingCentral can handle businesses of different sizes and types, helping to streamline communications and customer service.

Another good option is Nextiva, which spans voice, video, chat, social media and email conversations across the customer journey. Its AI abilities include language detection, transcription, summarization and secure payment assistance. The platform also has customizable analytics, intelligent routing and workforce engagement management, making it a good option for delivering a unified customer experience.

Last, Dialpad has an AI-powered customer intelligence platform designed to improve communication, productivity and sales. Its features, including AI Voice, AI Contact Center and AI Sales Center, automate tasks and offer virtual assistance and performance insights. Its internally developed generative AI, DialpadGPT, powers features like AI Recaps and live coaching, and it's designed for businesses of all sizes.