Question: Can you recommend a solution that integrates CRM data and customer information to provide a single view of customer interactions?

If you want a product that combines CRM data and customer information into a unified view of customer interactions, Salesforce is a top contender. It's got an AI-powered marketing, sales and service platform with a 360-degree customer view suite, AI Copilot, Data Cloud, Tableau Pulse and Slack Integration. These tools can help you modernize operations, free up time, cut costs and accelerate revenue growth.

Another strong contender is Kustomer, an all-in-one CRM that combines features like a single customer view, AI-powered automations, proactive support and more than 60 app integrations. Kustomer is geared to increase agent productivity and customer satisfaction, so it's a good fit for companies of any size looking to improve customer service.

Salesforce also has a full-fledged option for small businesses that combines marketing, sales, service and commerce. Its Starter Suite at $25 per user per month includes a powerful CRM with marketing and sales tools, but the Pro Suite at $100 per user per month adds more customization and automation options.

If you want a more specialized integration with CRM data, Groove is a sales engagement platform that integrates with Salesforce to give you a real-time view of engagement history. It automates and scales with multi-step Flows across multiple channels, so it's a good fit for revenue teams looking to streamline sales operations.