Question: Is there a platform that can integrate all my communication channels, including calls, SMS, and WhatsApp, into one interface?

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Ringover

Ringover is a cloud-based, AI-infused conversation platform that consolidates voice, SMS, WhatsApp and video calls into a single interface. It's got features like transcription, call recording and summary, and detailed analytics, and is geared for sales, customer service and other teams. Ringover has more than 14,000 customers and an average rating of 4.5 out of 5 stars, and has strong integration with CRM software and other tools.

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JustCall

Another strong contender is JustCall, an all-in-one business communications platform for sales and customer support teams. It's got a cloud-based phone system and SMS service, and links customers through voice, SMS, email and WhatsApp through more than 100 integrations. Features include real-time analytics, intelligent call routing and a flexible dialer, and it's good for real estate, health care and other industries.

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Webex CPaaS

If you want a platform that automates customer journeys spanning multiple channels, check out Webex CPaaS. The cloud-based communication platform spans 16+ channels, including SMS, RCS, WhatsApp Business and Google Business Messages. It integrates with existing systems, and a low-code visual flow builder lets you quickly set up interactive journeys. That makes it good for customer engagement and interaction.

Additional AI Projects

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Sendbird

Build customizable messaging experiences across multiple channels, including chat, SMS, voice, and video, with scalable APIs and SDKs for seamless customer engagement.

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Kaleyra

Personalize customer interactions across channels with AI-based chatbots, programmable voice services, and omnichannel communication tools for scalable engagement.

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RingCentral

Combines phone, message, video, and contact center tools with AI-driven features like call notes, insights, and message templates to enhance employee and customer communication.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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Vonage

Unify global communications channels, improve customer satisfaction, and enable conversational commerce across multiple touchpoints with AI-powered tools and omnichannel engagement.

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MyOperator

Streamline communication with cutting-edge call and WhatsApp API solutions, IVR, CRM, and campaign management tools for sales, customer service, and marketing.

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Zoom

Enhance collaboration with AI-powered meeting summaries, sentence completion, and workflow automation, streamlining communication and boosting productivity.

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.

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Voximplant

Add voice, video, messaging, and natural language processing capabilities to applications with a scalable, serverless CPaaS platform and AI integrations.

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Gupshup

Automate customer engagement across multiple channels with AI-powered chatbots, maximizing lifetime value and lowering service costs through personalized interactions.

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Qiscus

Consolidate multiple communication channels into one platform, enabling efficient customer interactions and improved sales conversions through automated support and human-bot collaboration.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Intermedia

Intermedia's unified communications platform combines voice, video, chat, and AI for effective collaboration.

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Wildix

AI-powered communication tools provide real-time assistance, summaries, and insights, enhancing training, customer interactions, and sales performance.

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Nextiva

Unifies customer conversations across voice, video, chat, social media, and email, leveraging AI and automation to personalize interactions and increase revenue.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Simla

Manage customer interactions across WhatsApp, Facebook, Instagram, and websites in one interface, automating responses with AI-powered chatbots.

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Ringostat

Manage inbound and outbound calls, track data, and make data-driven decisions with an all-in-one business phone and marketing performance platform.

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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WeConnect

Combines AI chatbots with human touch to deliver exceptional customer support, generate leads, and communicate with audiences across multiple channels.