Question: Is there a platform that provides scalable and multilingual voice solutions for customer service support?

PolyAI

PolyAI is an enterprise-focused conversational platform that's designed to handle a high volume of calls while maintaining a consistent brand experience. It can handle multiple languages and integrate with existing tech stacks. Benefits include lower wait times and misroutes, higher customer satisfaction and more efficient agents. The platform also offers detailed data and insights on customer conversations to help businesses optimize operations and automate further.

Auralis

Auralis offers a powerful conversational AI that supports more than 100 languages and can handle up to 70% of customer requests immediately. It includes features like Support CoPilot, Insights Dashboard and Helpdesk Assistant to ensure 24/7 support and accurate answers. Auralis integrates with existing help desk software and offers a range of pricing plans to accommodate different businesses, making it a good option for businesses that want to scale their customer support.

Additional AI Projects

Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

Floatbot

Automate and optimize customer interactions and employee productivity with AI-powered voicebots, chatbots, and agent assist solutions, cutting costs and improving efficiency.

Nuance

Combines voice, natural language understanding, and reasoning to deliver human-like interactions and transform business operations across healthcare, customer engagement, and security.

Quiq

Delivers personalized, accurate customer support through AI-powered assistants, mirroring human-like responses and enabling efficient, asynchronous conversations across multiple channels.

Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Elto

Handles conversations up to an hour long with low latency, realistic voices, and fine-tuned language models, automating routine tasks and scaling with minimal code.

Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

Quickchat AI

Build custom AI Assistants with a no-code platform, featuring multilingual support, adjustable conversation styles, and knowledge base building for tailored customer interactions.

Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

Sierra

Deploys personalized AI agents that reflect business and customer needs, resolving issues in real-time with empathetic and conversational interactions.

Moveo

Automates customer support with generative AI agents, converting historical conversations into a knowledge base, and provides advanced analytics for improvement.

Voximplant

Add voice, video, messaging, and natural language processing capabilities to applications with a scalable, serverless CPaaS platform and AI integrations.

Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

Avaamo

Automates business processes and enhances customer experiences through conversational AI, offering AI-driven suggestions, analytics, and pre-built domain models for various industries.

Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

SoundHound

Enables companies to build custom voice AI platforms with control over user experience and data, improving interactions across various industries.

MetaDialog

Automate up to 87% of customer support conversations with AI-powered multilingual support, ensuring precise and compliant answers at scale.