Question: I'm looking for a platform that can help me create a scalable customer education and support system, what are my options?

If you need a platform to build a customer education and support system that can scale, ServiceTarget is a good option. It has a wide range of features, including AI-powered enterprise search, content management, no-code app design and the ability to personalize the customer experience. It also has conversational AI bots and customer self-service options that can lower support costs and improve user satisfaction and product adoption.

Another good option is Docebo, a learning platform geared specifically to customer education and engagement. It includes modules for Learning Management, Content Creation and Embedded Learning, so it can be used in a variety of industries and use cases like sales enablement and customer onboarding. Docebo's personalized learning approach can automate enrollment, create engaging content and track learner progress, all of which can lead to business growth and success.

If you need a platform that combines content creation, automation and AI to improve customer support, check out Lemon Learning. It's got an AI Assistant that can answer user questions, interactive guides for step-by-step learning and a no-code editor for creating personalized content. The platform can cut support and training costs by delivering the right information at the right time, and it can boost user productivity.

Last, Helpshift is a full-featured customer service platform that includes self-service, conversational support and ticketing. With AI-powered tools like Self-Help AI and Generative AI Answers, it's got a lot of features to improve customer satisfaction and lower support costs. The platform also has analytics and reporting tools to help you understand customer behavior and tune your support strategy.