Lemon Learning is an integrated suite of products designed to help businesses lower support and training costs while keeping employees happy. The software adoption suite combines content creation, automation, analytics and AI to deliver personalized, efficient answers to user questions.
Among its features are an AI Assistant, Guides, Push Notifications and Tooltips. The AI Assistant uses large language models to answer user questions immediately, tapping into a library of content and sometimes offering to launch a guide or launching one automatically for more elaborate help. Interactive Guides can walk people through a series of steps to learn how to do something, a process that can cut technical support needs and speed up application adoption. Push Notifications offer updates, tips and reminders in the user's own work environment, and Tooltips offer context-sensitive information to help people understand what they're doing and avoid mistakes.
The company offers a no-code editor for creating interactive content, letting you design and deploy personalized guides, tutorials and tooltips without any programming skills. Automated translation lets you localize content for different languages, an option designed to cut content creation and update time by 80%.
For managers, Lemon Learning offers usage statistics to monitor projects and optimize strategy based on data. The company's platform supports all web-based tools, so it integrates with whatever software your business already uses and whatever custom apps your employees might have. Security, ergonomics and multilingual support are also priorities, and the company doesn't charge extra for anything. It promises an intuitive product that works as advertised.
The company doesn't reveal pricing details, but you can ask for a demo to learn more about how the product can help your organization.
Lemon Learning hopes to boost productivity by delivering the right information at the right time and cutting support and training costs in the process. Its suite of features makes it a contender for businesses looking to get the most out of their software and the people using it.
Published on July 18, 2024
Analyzing Lemon Learning...