Question: Is there a platform that offers AI-powered support and analytics to help optimize our software adoption strategy?

If you're looking for a platform that offers AI-powered support and analytics to help optimize your software adoption strategy, Userlane is a compelling option. This digital adoption platform helps reduce digital friction, software waste, and improves employee productivity. It features App Discovery for assessing software usage, In-App Guidance for interactive instructions, Context-Sensitive Help, and robust Analytics to measure user behavior and engagement. With results such as an 83% reduction in CRM training time, an 136% increase in new hire quotas, and a 5x increase in employee productivity, Userlane is well-suited for large enterprises undergoing digital transformation.

Another excellent platform is Whatfix. It provides personalized onboarding, interactive guidance, and self-help support to accelerate digital adoption across web, desktop, and mobile applications. The platform's Product Analytics feature allows for behavioral analytics, no-code event tracking, and data-driven decision making to drive user adoption and product growth. Whatfix has been recognized as a leader in digital adoption platforms by top research firms like Gartner, Everest Group, and Forrester, making it a strong choice for improving productivity and reducing support costs.

For a more AI-centric approach, consider Avaamo. This platform leverages generative AI capabilities to automate business processes and improve customer experience. It offers an Agent Assist Copilot for AI-generated guidance, Conversational Analytics for strategy optimization, and pre-built Domain Models for complex business use cases. Avaamo's multi-lingual support and extensive integrations make it a versatile tool for large enterprises looking to enhance efficiency and customer satisfaction.

If you need a comprehensive solution that integrates AI-powered analytics with overall software development, Digital.ai is worth exploring. This platform unifies and secures the software lifecycle, providing predictive insights across various stages of software development. With features like continuous testing, release orchestration, and deployment automation, Digital.ai helps organizations transition to the cloud, deliver secure mobile applications, and govern AI-assisted development effectively.