Lakeside Software

Lakeside Software's AI-infused platform is designed to give IT teams a unified view of their sprawling, complex IT operations, so they can be more proactive, find the root cause of problems and improve the digital employee experience. With an embedded AI engine and a large data set, the platform lets IT teams tackle their most difficult problems proactively.

Lakeside Software gathers more than 10,000 data points every 15 seconds from endpoint devices to give customers real-time visibility and historical context across their entire digital estate. That data is then structured to build the best possible AI models for IT, so problems can be predicted, visualized and fixed before they become productivity problems.

Some of the key features include:

• End-to-End Visibility: No blindspots with real-time views of IT health, performance and usage across all endpoints.
• Proactive IT: Predict and prevent problems with digital workplace data and AI.
• Root Cause Analysis: Find the root cause of complex technical problems and drill down for help desk technicians.
• AI-Ready: Collect and structure data to power advanced AI models for issue resolution and proactive IT.
• Multi-Platform Support: Monitor endpoints on a variety of devices and operating systems, including Windows, Mac and Linux.
• Intelligent Edge: Fix problems on the endpoint without IT intervention.
• VDI Support: Manage physical and virtual environments in one place.
• Sensors & Automations: Set up alarms for specific endpoint components and create automated workflows to resolve issues quickly.

Lakeside Software is designed for a variety of customers, including executive leadership, IT engineering and help desk teams. The company promises benefits including:

• Efficient IT Operations: Identify and eliminate waste and misconfigurations.
• Productive Employees: Optimize the digital experience to reduce downtime and increase satisfaction.
• Lower Ticket Volume: Automate and self-serve to reduce help desk tickets.
• Data-Driven Decision Making: Analyze data to inform IT investments and transformation decisions.

Pricing isn't disclosed, but you can request a demo to see the platform and get an idea of the return on investment. Lakeside Software counts many of the world's top brands as customers, including those in the Fortune 500, Global 2000 and Forbes Global 2000.

Published on June 24, 2024