Question: How can I get a unified view of my complex IT infrastructure to improve the digital employee experience?

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Lakeside Software

If you want a single view into your complex IT environment to better manage the digital employee experience, Lakeside Software has a powerful AI-infused platform. It collects more than 10,000 data points every 15 seconds for real-time visibility and historical insights into your digital estate. The platform enables end-to-end visibility, proactive IT, root cause analysis and support for multiple platforms, which can help you run IT more efficiently, boost productivity and reduce tickets.

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Datadog

Another top contender is Datadog, an all-in-one monitoring and security platform. Datadog gives you real-time visibility into performance, security and user experience so you can quickly spot and optimize problems. It includes infrastructure monitoring, APM and digital experience optimization tools, and is good for a wide range of industries, so you can monitor your entire technology stack for best results.

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LogicMonitor

Also on the list is LogicMonitor, whose hybrid observability platform LM Envision is a SaaS-based system that offers real-time insights and automation across on-premises and multi-cloud environments. LogicMonitor's monitoring abilities include infrastructure monitoring, cloud monitoring and digital experience monitoring, all backed by AIOPS for predictive issue avoidance. The platform is designed to be scalable, secure and backed by professional services to ensure your IT needs are met.

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Almaden

For a digital employee experience management and IT asset management focus, Almaden uses generative AI technology to predictively manage end-users' digital experiences. With Collective IQ for digital employee experience and SmartCenter for IT asset management, Almaden helps you troubleshoot performance problems and ensure resources are available, which can boost employee productivity and satisfaction.

Additional AI Projects

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Dynatrace

Delivers end-to-end visibility and answers by cutting through cloud complexity with causal AI, enabling faster innovation, reliable services, and efficient operations.

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ThousandEyes

Provides end-to-end visibility into digital experience delivery, detecting problems with AI and automating actions in owned and unowned environments.

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Riverbed

Combines full-stack telemetry and AIOps to deliver exceptional digital experiences, automating remediation and providing deep IT environment insights.

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NETSCOUT

Provides end-to-end visibility and actionable data insights to ensure optimal user experience and digital service performance across complex networks and environments.

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ServiceNow

Automate and optimize business processes across industries with AI-driven digital workflows, boosting productivity, efficiency, and customer satisfaction.

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ServiceNow Cloud Observability

Uses AI to spot problems and respond to changes in cloud-native and monolithic applications, improving uptime and reducing mean time to resolution.

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Splunk

Unify security and observability with AI-driven insights to accelerate digital transformation and resilience.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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IT Complete

Automates IT and security management tasks, using AI to optimize management, and provides a broad range of solutions for all IT needs.

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Logz.io

Accelerate troubleshooting with AI-powered features, including chat with data, anomaly detection, and alert recommendations, to resolve issues up to three times faster.

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Edge Delta

Automates observability with real-time insights, AI-driven anomaly detection, and assisted troubleshooting, scaling to petabytes of data with flexible pipelines.

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Medallia

Uncovers critical insights from every interaction, providing a single source of truth for businesses to drive meaningful change and improve experiences.

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Conviva

Fuses real-time user behavior and system activity to provide AI-driven insights and alerting, enabling swift identification and resolution of Quality of Experience problems.

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Veriom

AI-driven analysis of entire IT infrastructure provides personalized recommendations for proactive risk management and optimization, spotting problems before they escalate.

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Contentsquare

Uncover hidden opportunities to boost conversion, retention, and customer satisfaction with AI-powered insights and automated data capture across web and apps.

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SysAid

Automates IT services with AI-powered chatbots, task categorization, and workflow orchestration to improve end-user experience and agent productivity.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Perceptyx

Unlock employee insights and drive business results with AI-powered analytics, transforming complex data into actionable insights for meaningful change.

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Atera

Streamline IT operations with AI-powered ticketing, automating tasks, and suggesting solutions, enabling junior technicians to focus on higher-level work.

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Quantum Workplace

Amplify employee engagement and performance insights with AI-driven tools, empowering leaders to understand and influence employee experiences and drive business success.