Almaden

Almaden offers digital employee experience management and IT asset management tools for customers around the world. With generative AI technology, the platform is designed to overcome the obstacles that derail employee productivity and creativity. It does this by using predictive and proactive management of end-users' digital experiences to identify and resolve problems that affect performance.

Almaden's tools are designed to help customers get the most out of their digital employee experience:

• Collective IQ: A digital employee experience (DEX) solution that uses machine learning and smart dashboards to accelerate root cause analysis and automate helpdesk services.
• SmartCenter: An IT asset management tool that ensures resources are available in a timely and cost-effective manner, managing IT assets, licenses, and subscriptions.

The tools are designed to address common problems, including:

• Employees unable to complete tasks on time because of technical problems.
• Insufficient computing resources holding employees back from being productive.
• Challenges in ensuring employees have the right equipment and software.

Almaden's products are designed to improve employee productivity and satisfaction by providing a better digital experience, optimizing technology operations and ensuring high availability and cost savings.

The platform is geared for companies trying to improve employee experience and productivity, especially those with remote or hybrid work arrangements. By using Almaden, companies can reduce IT problems and help employees more effectively.

Pricing and details on the various Collective IQ Editions aren't disclosed, but customers can choose between the Essential Edition and the more advanced Business Edition, which adds features like Generative AI solutions and more advanced data analysis.

Almaden's tools are designed to overcome digital friction, improve IT service desk efficiency and provide authoritative measurements of digital experience. With its proactive approach and AI-driven insights, Almaden can help companies optimize their digital employee experience and improve productivity.

Published on July 1, 2024