If you're looking for another Almaden alternative, you might want to check out Moveworks. This AI-powered platform automates work, finds information and creates content in many business systems. It can be used for IT support, employee experience and other use cases, and offers a unified support center with features like task automation and enterprise search. Moveworks has more than 300 customers with more than 5 million employees around the world, and it has security certifications like ISO 27001 and HIPAA compliance.
Another option is Lakeside Software, which offers end-to-end visibility into complex IT operations. It can help with proactive IT, root cause analysis and digital employee experience through the collection of more than 10,000 data points every 15 seconds from endpoint devices. The platform supports multi-platform operations, intelligent edge and VDI, so it's a good fit for executive leadership, IT engineering and help desk teams. Lakeside Software's goal is to simplify IT operations, increase productivity and make better decisions.
If you're looking for a more complete IT service management tool, SysAid is a full-featured option. It uses AI to automate service delivery and offers a consumer-grade experience for end-users. Among its features are an AI-powered conversational chatbot, automated ticket categorization and workflow automation. SysAid also tracks assets and performance, giving you useful insights and the ability to customize. It offers a variety of plans, including Help Desk, ITSM and Enterprise, so it can scale to meet your IT management needs.
Last, Leena AI offers a Gen AI employee assistant that automates work in IT, HR and Finance applications. It's designed to boost productivity and efficiency by answering service requests in real-time and cutting down on IT and HR requests by up to 80%. With modules for IT support automation, HR service delivery and knowledge management, Leena AI integrates with multiple enterprise systems to provide contextual support based on employee roles and access levels.