Question: I need a platform that helps me measure and improve the digital experience of my remote or hybrid workforce.

If you're looking for a platform to measure and improve the digital experience of your remote or hybrid workforce, Insightful is a good option. Insightful is a workforce analytics solution that offers insights into team work patterns, automates time and attendance tracking, and measures process performance. It can help leaders make data-driven decisions about team management, process optimization, and technology investments, which is particularly important for remote and hybrid teams.

Another good option is Contentsquare, a digital experience intelligence and analytics platform. Contentsquare offers tools for digital experience analytics, monitoring, and product analytics, so you can optimize your users' digital experiences to improve conversion, retention, and customer delight. With features like AI-powered insights and automated data capture, it integrates with a wide range of platforms and is used by more than 1.3 million websites and apps.

If you want to take a more data-driven approach, Almaden uses generative AI technology to help you predictively manage digital employee experiences. Its Collective IQ solution speeds up root cause analysis and automates helpdesk services, and SmartCenter ensures that resources are available on time and at the right cost. These features can help improve employee productivity and satisfaction by providing a better digital experience that's designed for remote and hybrid work.

Finally, Qualtrics offers insights across customer, employee and market research using AI. Its product suites include options for digital, care, locations and lifecycle management, so companies can turn data into personalized experiences. Qualtrics offers tools like Conversational Feedback and Text Analytics Insights & Recommendations to help you improve employee engagement and optimize employee journeys, making it a strong option for improving digital experiences.