For a 24/7 IT support service that's always available, Freshservice is a good option. The service includes AI-powered automation, omnichannel support and a host of features to boost productivity and cut repetitive tasks. Freshservice integrates with tools like Microsoft Teams, Slack and Zoom, and offers a 14-day free trial so you can evaluate its utility.
Another good option is SysAid, an all-in-one IT Service Management platform that uses AI to automate service delivery. It offers an AI-powered conversational chatbot, automated ticket management and workflow automation to keep IT running smoothly. With plans from Help Desk to Enterprise, SysAid has options for different needs and offers advanced customization and Microsoft Teams integration.
For a more complete solution, ServiceNow offers a powerful platform for service management across many domains, including IT, customer service and operations. It includes AI-powered tools, performance analytics and integrations with many industry-specific features. ServiceNow is designed to increase productivity and efficiency for companies of all sizes.
If you want a cloud-based 24/7 IT support system with a human touch, iokoo offers immediate help with a combination of AI and human experts. It works on mobile devices and PCs, with no contracts and options for subscription and ad-hoc support. The hybrid approach means you get personalized help and reliable technical support.