Question: I'm looking for a solution that helps me create personalized customer experiences across multiple channels.

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Iterable

If you're looking for a full-fledged solution to create personalized customer experiences across many touchpoints, Iterable is a top choice. This cross-channel marketing platform uses real-time data to create one-to-one relationships with customers across the web, email, SMS, in-app and other channels. It can send personalized messages, sync channels and run dynamic campaigns to convert customers and generate revenue. Iterable can use AI tools like generative AI and AI-powered optimization, and it can be connected to more than 100 partner networks. It's good for consumer apps, retail and B2B enterprise software.

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MoEngage

Another good choice is MoEngage. The company uses AI to optimize interactions and personalize experiences across many channels. It offers tools for customer insights and analytics, omnichannel communication, customer journey orchestration and real-time transactional alerts. MoEngage is designed to be scalable and secure, so it's good for enterprise brands in financial services, retail and other areas. It offers several pricing plans and resources like interactive demos and expert videos to help customers improve their engagement.

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Insider

If you're looking for a more powerful customer data platform (CDP), check out Insider. Insider combines customer data, uses AI to predict behavior and personalizes experiences across many touchpoints like the web, email, site search and in-app. It offers 360° customer profiles, predictive behavior analysis and audience segmentation that can help you drive growth and revenue. Insider spans many industries and touchpoints, and it's won several industry awards for its AI-powered personalization and omnichannel marketing tools.

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Braze

Last, Braze is a powerful customer engagement platform that handles personalized, real-time interactions across many channels. It offers data activation, journey orchestration and cross-channel messaging. Braze's Sage AI technology learns brand behavior and creates on-brand content, so it's good for retail and finance. The company ensures compliance with privacy and security regulations, and its technology is designed to be scalable and secure, so it's good for optimizing onboarding, increasing engagement and reducing churn.

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Dotdigital

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Fresh Relevance

Create seamless, revenue-driving experiences across multiple touchpoints with personalized content, driven by customer identity, seasonal events, and lifecycle stages.

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Appier

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Personyze

Combines machine learning and behavioral targeting for dynamic cross-channel experiences, engaging and converting visitors and customers with personalized content.

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ContactPigeon

Personalize customer experiences across multiple channels with centralized workflow management, unified customer profiles, and AI-driven predictive recommendations.

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Marketing Cloud Engagement

Delivers personalized marketing and automated journeys across channels, orchestrating every touchpoint for a consistent brand message and unique customer experience.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Listrak

Unify customer data from various sources to create personalized journeys across channels, driving engagement and revenue through targeted marketing automation.

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Breinify

Automates omnichannel consumer engagement, driving conversions and revenue through strategic personalization across multiple channels and content formats.

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Zeta Global

Unify customer data, personalize email marketing, and optimize paid media campaigns to drive results across the customer lifecycle with AI-powered insights.

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Adobe Marketo Engage

Orchestrates and personalizes customer journeys across multiple channels, leveraging AI to automate and optimize marketing activities, improve lead management, and enhance customer experiences.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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PersonaClick

Predict customer behavior and deliver seamless, omnichannel experiences with advanced segmentation, A/B testing, and real-time personalization capabilities.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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Marketing Cloud Personalization

Delivers personalized marketing experiences across multiple touchpoints using customer behavior data, driving better customer satisfaction and loyalty.

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Mapp

Capture customer data, analyze with AI, and launch targeted marketing campaigns across channels with advanced personalization and automation.

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Optimove

Unifies customer data, orchestrates multichannel communications, and leverages AI optimization to deliver personalized marketing campaigns that drive results.