Question: Can you recommend a platform that helps create personalized, cross-channel marketing experiences for my customers?

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Iterable

Iterable is a flexible multichannel marketing platform that uses real-time data to deliver personalized customer experiences across web, email, SMS, in-app and other marketing channels. Its AI abilities include customizable predictive goals, generative AI and AI-driven optimization, so nontechnical teams can get started. Iterable is geared for consumer apps, media & entertainment, retail & eCommerce and B2B enterprise software.

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Dotdigital

Another top contender is Dotdigital, which centralizes and enriches data to deliver personalized, multichannel marketing experiences. With advanced machine learning algorithms, it can provide insights and tools for email marketing, SMS marketing, website personalization, retargeting and live chat. It can integrate with a variety of ecommerce and CRM systems, giving you a unified view of customer behavior, intent and preferences to create sophisticated customer journeys and measure real-time performance.

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Braze

Braze is a full-fledged customer engagement platform that uses AI to orchestrate real-time, personalized interactions across multiple channels, including email, mobile app, SMS, WhatsApp and web messaging. Its Sage AI technology can learn brand behavior, create on-brand content and optimize marketing campaigns. Braze is geared for retail, media, finance, travel and on-demand services, helping to optimize onboarding, boost engagement, lower churn and improve customer acquisition.

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Marketing Cloud Engagement

If you want a unified customer engagement platform, check out Marketing Cloud Engagement from Salesforce. This CRM platform offers personalized marketing and automated journeys across channels to ensure a consistent brand experience. It includes features like email marketing with AI-powered decision making, mobile marketing, conversational marketing and cross-channel analytics. It integrates with Salesforce products, so you can build targeted, personalized campaigns that drive growth and revenue.

Additional AI Projects

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Listrak

Unify customer data from various sources to create personalized journeys across channels, driving engagement and revenue through targeted marketing automation.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Personyze

Combines machine learning and behavioral targeting for dynamic cross-channel experiences, engaging and converting visitors and customers with personalized content.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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Marketing Cloud

Unify customer data and analytics to run smarter, personalized campaigns across every interaction, driving increased ROI, customer value, and engagement.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Marketing Cloud Personalization

Delivers personalized marketing experiences across multiple touchpoints using customer behavior data, driving better customer satisfaction and loyalty.

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Fresh Relevance

Create seamless, revenue-driving experiences across multiple touchpoints with personalized content, driven by customer identity, seasonal events, and lifecycle stages.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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Mapp

Capture customer data, analyze with AI, and launch targeted marketing campaigns across channels with advanced personalization and automation.

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Klaviyo

Leverages AI to unify customer data, predict behavior, and personalize marketing messages across multiple channels, including email, SMS, and mobile push.

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Marketing Cloud Account Engagement

Align marketing and sales efforts with AI-driven lead scoring, cross-channel journeys, and account-based engagement to drive growth and conversion.

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Netcore Cloud

Drive conversions, engagement, and retention through AI-powered customer experience and personalization tools, delivering delightful in-app experiences at scale.

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Zeta Global

Unify customer data, personalize email marketing, and optimize paid media campaigns to drive results across the customer lifecycle with AI-powered insights.

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ContactPigeon

Personalize customer experiences across multiple channels with centralized workflow management, unified customer profiles, and AI-driven predictive recommendations.

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ActiveCampaign

Supercharge marketing automation with AI-driven insights, personalizing customer experiences across multiple channels and integrating with 900+ tools.

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Breinify

Automates omnichannel consumer engagement, driving conversions and revenue through strategic personalization across multiple channels and content formats.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.