Question: I need a system that can manage in-house requests and communicate with guests in multiple languages, do you know of any options?

If you need a system to handle in-house requests and communicate with guests in multiple languages, HiJiffy is worth a look. This guest communication platform is geared for hotels, resorts and hostels, with automated guest communications, personalized messages, digital check-in and check-out and in-house requests management. It can handle multiple languages and can integrate with major hospitality systems for a centralized and automated customer service and communication.

Another good option is Akia, a guest messaging platform for the hospitality industry. It lets hotels and vacation rentals personalize interactions with guests without requiring downloads. Akia features include mini apps for interactive messaging, automated actions powered by AI, and integration with property management systems. It can handle multiple languages and offers real-time engagement metrics, so it can help hotels improve guest interactions and streamline operations.

Canary is another good option as a more general-purpose hospitality management platform. It offers a digital guest journey platform, personalized experiences and centralized communication through AI. Canary integrates with property management systems and other operational tools, offering real-time messaging and digital tipping that can help improve the guest experience and generate revenue. Its ability to handle multiple communication channels and offer multilingual support makes it a good option for hotels trying to optimize operations.

If you want an all-encompassing system that can improve service and reservation sales productivity, check out Asksuite. This AI-powered omnichannel service platform spans multiple communication channels, including cloud phone, emails and social media. With features like AI booking assistants and omnichannel inboxes, Asksuite lets hotels manage multiple communication channels and automate routine tasks to boost bookings and revenue.