Unbabel

Unbabel's Language Operations Platform helps companies succeed in multiple cultures and regions by breaking down language barriers. The platform uses AI and human review to deliver high-quality translations, so companies can cut costs without sacrificing quality.

Unbabel also offers real-time quality monitoring, customization and transparency to help companies meet their needs for cost, speed and quality. It's an all-in-one system that lets customers translate high-volume content quickly, with features like quality estimation, pipeline management and detailed reports on translation usage and quality.

Some of its features include:

• AI Quality Estimation: Automatically predicts translation quality and decides when to involve a human.
• Optimized Machine Translation: Uses a range of MT models and anonymizes sensitive data to avoid privacy problems.
• Community Review: A global pool of editors improves lower-scoring translations for better quality.
• Integrations: Connects with popular CRM, CMS and marketing automation systems.
• Pipeline Builder: Lets you set parameters for speed, quality and cost control for all markets and content types.

Unbabel is designed to be flexible and adaptable to different industries, including tech, travel, retail and gaming. It can be integrated with existing systems, and it's designed to be easy to set up and maintain.

Among Unbabel's benefits are:

• Cost savings: Automates where possible and uses humans where necessary, then passes the savings back to customers.
• Customizable workflows: Set translations for speed, quality and cost that match specific business needs.
• Quality confidence: Offers full visibility into translation performance so you can optimize and improve.

One statistic shows a 45% increase in staff while spending increased 0%, indicating the potential for the platform to help companies optimize their resources.

Unbabel has security as a top priority, with encryption, anonymization and ISO 27001 certification to ensure data is processed securely.

For customer support, Unbabel makes agents instantly multilingual so they can communicate with customers anywhere in the world. That's particularly useful for companies with a global customer base.

Unbabel is geared for companies that want to streamline their multilingual operations, and its flexible integration abilities make it adaptable to different industries and use cases.

Published on July 7, 2024