Question: Can you recommend a tool that provides live chat, analytics, and visitor scoring to enhance customer interactions?

If you need a tool that offers live chat, analytics and visitor scoring to personalize customer interactions, Zoho SalesIQ is a good option. It's an all-in-one customer engagement platform that offers live chat, analytics and visitor scoring, along with automation triggers, custom chatbots and a wide range of app integrations. It's designed to help businesses engage with customers at every stage of the customer journey and improve overall satisfaction.

Another powerful option is Velaro, which offers live chat software, AI chatbots, messaging, voice solutions and a knowledge base. Velaro offers customizable AI chatbots, workflow management and reporting, so it's good for automating customer interactions and converting leads. It also offers professional services for custom software needs and supports high-security deployments.

Olark is live chat and chatbot software that's geared for real-time customer communication with sales, marketing and customer support teams. It offers AI-powered chatbots, SMS texting, customizable chatboxes and real-time reporting, and integrates with more than 100 plugins and APIs. That makes Olark a good option for businesses that want to improve customer communication and accessibility.

Last, Comm100 offers an omnichannel communication platform that includes live chat, automation, email and other tools. It centralizes customer communication across multiple channels while balancing human and bot interactions. It's highly secure and compliant with industry standards, so it's good for companies in the healthcare, insurance and government sectors.