If you're looking for a platform that offers in-app support to help customers quickly resolve issues and get the most out of your product, Inline Help is a great option. It offers AI-powered knowledge base, context-sensitive information, AI-powered tooltips, a chatbot for immediate answers, and a widget that packages support tools. The platform is available in multiple languages and offers flexible pricing options, including a 14-day free trial. It also has ISO 27001 certification for data security, so it's a good choice for businesses.
Another top contender is CommandBar, which offers natural language search, user nudges, and AI-powered help. It includes features like Copilot for product tours and onboarding checklists, customizable product tours, in-app surveys, and rich help documentation. CommandBar is designed to improve product onboarding and retention while reducing user frustration, and it offers SOC 2 Type II certification and GDPR readiness for security compliance.
If you're looking for a conversational AI for customer support, Auralis is a powerful option. It automates up to 70% of customer requests and offers 24/7 support in more than 100 languages. It integrates with existing help desk software, including agent handoff, multi-lingual support, and offers features like CRM integration and advanced triage, so it's a good choice for companies that want to scale their customer support efficiently.