CommandBar

CommandBar is a platform for in-app help, natural language search and non-annoying nudges. It's designed to give you a way to help users, to help them understand how to use your product and get the most value out of it.

CommandBar includes a number of features to improve the user experience:

• Copilot: An AI-powered assistant that can help users with product tours, onboarding checklists and other tasks. It's trained on your help center, website and user behavior.
• Product Tours: Interactive, customizable guides that help users convert and complete tasks.
• Surveys: In-app feedback mechanisms to gather user sentiment and opinions.
• Checklists: Self-guided onboarding tools that users can follow.
• In-App Help: Deep help documentation built directly into the app.
• Spotlight: A natural language search feature that lets users quickly find what they're looking for in your product.

Integration and customization are important parts of CommandBar. You can bring your own tools and integrations, like Segment traits and events, to power your product tours and user assistance. The platform supports a variety of form factors, including tooltips, hotspots and multistep guides, and can be styled to match your product's look and feel.

CommandBar is geared for teams that want to improve product onboarding, conversion and retention rates without frustrating users. Its non-annoying nudges and user assistance approach is designed to help users without disrupting them.

Pricing tiers are designed for teams of different sizes and needs, with Starter, Growth and Enterprise options that include different combinations of source documents, workflows and APIs. The Enterprise tier has unlimited resources and more advanced features like hallucination auditing, system prompt override and model selection.

Security and compliance are also a priority, with options like SOC 2 Type II certification, GDPR readiness and SSO (SAML 2.0) support.

If you're looking to improve user engagement, simplify onboarding or offer more helpful in-app help, CommandBar is a tool that can help you improve the user experience.

Published on June 14, 2024