Question: I need a solution that integrates with my existing tools and allows me to create customized, non-intrusive user assistance features.

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Userlane

Userlane is a digital adoption platform that offers a range of features including App Discovery, In-App Guidance, Context-Sensitive Help and Content Creation. It offers interactive step-by-step instructions and targeted support information to minimize digital friction and maximize employee productivity. Userlane can be easily deployed with a secure Browser Extension and offers customized pricing based on specific needs.

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WalkMe

WalkMe is another powerful platform that simplifies user experiences by offering personalized guidance and automating routine tasks. It integrates with business-critical applications and offers advanced analytics to measure results and ROI. WalkMe helps businesses boost productivity, reduce risk and improve compliance, making it a good choice for optimizing software adoption and customer support.

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Whatfix

Whatfix is notable for its interactive digital adoption platform and analytics tool. It offers personalized onboarding, interactive guidance and self-help support for web, desktop and mobile apps. Whatfix's Product Analytics feature lets you extract, analyze and take action on behavioral analytics to drive user adoption and product growth, which can be useful for boosting productivity and lowering support costs.

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helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

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LiveHelpNow

Provides a customizable AI chatbot, trained on your data, to deliver relevant and helpful answers to customers, improving support efficiency and satisfaction.