HelpLook

HelpLook is a tool that lets companies create a free help center site, a comprehensive hub of support and information for products. It offers features like FAQs, user manuals and troubleshooting tools to help people overcome problems. HelpLook lets you add SEO-optimized keywords to a product's official website so people can better understand and use the product.

Some of the main features of HelpLook include:

• Knowledge Base Portal: A premium content creation interface with a high-level editor, category management, analytics and more, geared for content creators, authors and critics.
• Knowledge Base Site: The ability to create and customize a knowledge base with a custom homepage and domain for customers and team members.
• Widget: A quick way to connect your site or app to a widget that gives users immediate access to the knowledge base.
• HelpLook AI: A knowledge base powered by AI to answer common questions from employees and customers.

HelpLook is designed to improve the self-service experience, decrease the workload for support teams and increase the conversion of sales leads through conversational interactions. It also helps build a strong brand identity through online knowledge deposits and search engine visibility.

Some of the statistics that HelpLook touts include:

• Shorter onboarding time
• Better data-driven decision making
• Answering a large percentage of questions without escalation

HelpLook has a number of features to help you manage your knowledge base smoothly:

• WYSIWYG and Markdown Article Editor: Enhanced editing and formatting tools for private or internal text, images and videos.
• Collaboration: Real-time information sharing across teams while keeping sensitive information private with customizable permission settings.
• Optimization Reports: Analytics to help you spot knowledge base gaps and optimize it.
• Open Ecosystem: Easy integration with third-party applications and binding of HelpLook content across multiple channels.

HelpLook pricing is simple and transparent. The free plan is available for all projects, the Starter plan is $7 per project per month, the Professional plan is $29 per project per month, and the Enterprise plan is $69 per project per month. The Enterprise plan includes unlimited storage, team collaboration, and project visits.

HelpLook can be used for a variety of use cases, including customer knowledge bases, e-commerce product manuals, enterprise blogs and internal knowledge bases. It's been used by over 10,000 companies, large and small, and is a good fit for companies looking for an all-in-one self-service AI-powered platform to manage their knowledge bases. Sign up for HelpLook now for free, with no credit card required, no software installation and the ability to cancel at any time.

Published on June 14, 2024