For building a customizable FAQ section, HelpLook is a powerful option. It lets companies create a free help center site with FAQs, user guides and troubleshooting. The system is geared to help with self-service, lower support workloads and convert sales leads with interactive conversations. Features include a Knowledge Base Portal, a Collaborative Editor and Optimization Reports, and costs range from free to $69 per month for enterprise customers.
Another option is Document360, an AI-powered knowledge base tool. It offers a self-service interface with an advanced editor, category manager and analytics. Document360 also offers a customizable knowledge base site, an embeddable widget and automated generation of API documentation. With more than 120 integration options and a starting price of $0, it's designed to make it easier to create and manage documentation, increasing productivity and customer satisfaction.
Help.center is another option. It offers an AI-powered customer support knowledge base with an AI chatbot, shared inbox and multilingual support. It's geared for companies with common customer questions, letting support staff concentrate on more complex issues and improve customer satisfaction. Pricing includes a free plan with a public knowledge base and AI chatbot, and a Business plan at $19 per seat per month.
For a no-code option, Libraria lets you build and manage custom AI chatbots, searchbars, FAQs and landing pages. With features like customizable chatbots, analytics and API/SDK integration, Libraria is good for businesses of all sizes. The platform offers several pricing tiers, including a free plan with one knowledge base and a month's worth of GPT-3.5 messages.