HelpLook Alternatives

If you're looking for a HelpLook alternative, Help.center is another option. It's a customer support knowledge base powered by AI with an AI chatbot, shared inbox, and multilingual support. The idea is to improve customer satisfaction by delivering quick answers and encouraging self-service documentation so support teams can concentrate on more complex issues. The service starts with a free plan and costs $19 per seat per month for the Business plan.

Another good alternative is eesel, an AI-based information retrieval system that can be integrated into collaboration tools, help desks and websites. It supports multiple languages and can be customized and white labeled. eesel can be trained on a variety of knowledge sources, including Google Docs and Confluence, and has a low setup effort and full privacy and security. Pricing includes a Starter plan at $49/month and a Team plan at $299/month.

If you're a developer-focused company, kapa.ai is worth a look. It lets you build LLM-powered support and onboarding bots that can respond automatically to technical questions. The system can be integrated with technical sources like documentation, GitHub and Slack and offers continuous updates, a feedback loop and secure handling of sensitive information. That makes it a good option for improving the developer experience and reducing support requests.

Last, you could also look at Document360, an AI-powered knowledge base tool for building, managing and sharing knowledge bases for customers and teams. It comes with a knowledge base portal, advanced editor and customizable knowledge base site. Document360 can be integrated with more than 120 tools, and it's got powerful search, AI-powered suggestions and automated documentation workflows. That can help you scale customer service and improve productivity without increasing support costs. The starting price is $0.