Tettra

Tettra is an AI-powered knowledge base and knowledge management software that helps teams create and find information within an organization. The company's goal is to get rid of repetitive questions and make onboarding easier, and it uses AI to respond to questions immediately and keep information up to date.

Tettra includes features to try to ensure the content is authoritative and trustworthy:

• Instant AI-powered answers: The AI bot, called Kai, can respond to questions in Slack or the Tettra app, and if it doesn't know the answer, can help route the question to the right person.
• Reusable answers: You can save answers to common questions so you don't have to repeat yourself.
• Content creation: You can create new internal documentation with a simple editor or import content from Google Docs, Notion and other sources.
• Verification and updates: Subject matter experts can periodically check content for accuracy, flag knowledge gaps and approve suggested changes.
• AI tagging and semantic search: You can find relevant information with more sophisticated search.

Tettra is designed to work for a variety of teams and use cases:

• Entire companies: Get rid of bottlenecks and repetitive questions.
• Support teams: Have up-to-date documentation to help with customer support.
• Agencies: Give clients consistent service with a knowledge base.

Tettra has three pricing tiers:

• Basic: $4 per user per month (minimum 10 users), includes Slack integration, questions and answers, and Google Workspace integration.
• Scaling: $8 per user per month (minimum 10 users), adds AI features, advanced permissions, automation and usage analytics.
• Professional: $7,200 per year (up to 50 users), includes dedicated customer support, SSO and SCIM integration, and onboarding training.

All plans come with a 30-day free trial. Discounts apply for annual payments and for non-profit/educational institutions. Enterprise pricing is also available for larger companies.

Tettra integrates with popular tools like Slack, Microsoft Teams, Google Workspace and Notion, so it's not hard to fit into your existing workflow. The company also has security and compliance measures like regular backups, encryption and world-class web hosting.

Tettra is geared for teams that want to improve knowledge management and reduce repetitive questions, and it's designed to be easy to use and efficient for finding and sharing information within a company.

Published on June 9, 2024