HelpKit

HelpKit is designed to turn your Notion documents into a fully featured, professional self-service help center or documentation site for your customers, all without writing a line of code. It takes advantage of Notion's collaboration abilities and easy-to-use editor so users can create and manage their help articles.

HelpKit includes several features to help you build a top-notch knowledge base:

• Standalone Center: Build a public or internal help center/docs site with your own domain, custom look and feel, and SEO support.
• Embeddable Widget: Add the widget to your web app so users can find answers in context.
• Real-time Collaboration: Use Notion's real-time collaboration tools to work on help articles with your team.
• Professional Appearance: Format your articles with a clean, professional look that matches your brand.
• Custom Domain: Use your own domain for a native user experience.

HelpKit is geared for companies that already use Notion for company documentation and want to expand that to a professional knowledge base. By using Notion's excellent editing experience and block types, you can create and update help articles without any technical expertise.

HelpKit also supports SEO optimization so search engines can index your website. And it includes full-text search so users can quickly find what they need. For further integration, you can connect HelpKit to tools like Slack, Intercom and Hubspot and other services.

The pricing plan includes a free trial and paid options for different levels of use. HelpKit offers a 7-day free trial, after which you can sign up for one of several subscription tiers. For the HelpKit AI chatbot feature, it can be added to any subscription tier for $49/month.

HelpKit is designed to help you lower support tickets and improve your customers' satisfaction with instant answers to their questions. By using Notion's abilities and HelpKit's integration, you can build a trusted and professional knowledge base without having to write any code.

Published on June 13, 2024