HelpKit Alternatives

If you're looking for a HelpKit alternative, Document360 is another option worth considering. It's an AI-powered knowledge base tool that lets you create, manage and share knowledge bases for customers and teams. Document360 features include a knowledge base portal, advanced editor, category manager and analytics. It also has powerful search, rich analytics, AI-powered suggestions and automated documentation workflows. With integrations with more than 120 tools and a starting price of $0, Document360 can help you grow your customer service without increasing support costs and improve productivity.

Another good option is Brainfish, an AI-powered help center and content platform that offers personalized insights and content health checks. Brainfish integrates with human support software like Zendesk and Intercom, and supports multiple languages. It offers real-time, personalized answers to customer questions, which can dramatically reduce support volume and improve knowledgebase content. Brainfish is a good option for companies trying to modernize their customer support.

Tettra is also an option. It's an AI-powered knowledge base and knowledge management software that lets teams curate and find company information more easily. Tettra offers instant AI-powered answers, reusable content and semantic search. It integrates with tools like Slack, Microsoft Teams and Google Workspace, and is designed to cut down on repetitive questions and speed up onboarding. Tettra has a variety of pricing tiers, so it should be within reach for teams of all sizes and budgets.

Last, Bloc is a chat assistant designed to improve sales and support interactions by providing quick answers to customer questions through a unified knowledge base. Bloc integrates with tools like Notion and Slack, and offers enterprise-level security. It's designed to make customer support easier and faster, so businesses can focus on higher-priority work while keeping customers happy. Bloc's pricing ranges from free to a Growth tier at $50 per month, so it should be within reach for many businesses.