Bloomfire

Leveraging AI, this platform indexes and summarizes content across formats, enabling exact phrase search and discovery, to unlock collective expertise.
Knowledge Management Artificial Intelligence Collaboration Tools

Bloomfire is an AI-infused knowledge management software platform that's intended to help companies get the most out of their collective expertise. The company's technology uses AI to improve collaboration, search and decision making.

Bloomfire has a number of features to help with knowledge management:

  • AI-Powered Enterprise Search & Discovery: Indexes all content in multiple file formats so you can search for exact phrases in text, PDFs, video and audio.
  • AI-Powered Authoring Tools: Automatically tags, summarizes and categorizes content you upload so it's easy to share knowledge and find natural search terms.
  • Content & Document Management: Publish a single version of a document to multiple communities and access groups.
  • Moderation Tools: Set up approval workflows, flag documents for review and track engagement with community contributions.
  • Analytics Suite: Visualize data in real time and download data for company reports.
  • Q&A Collective Knowledge Engine: Pose questions and get answers generated by AI and sourced from company knowledge.

Bloomfire is geared for a variety of industries, including business services, finance, insurance, manufacturing, energy, software, education, law firms, construction, healthcare and government. It's for teams ranging from small-to-medium businesses to multinationals, and can be customized to meet specific needs.

The company promises a smooth onboarding process, with a structured plan to configure, seed and launch the system. That includes training, community setup and change management plans to ease the transition. You can also take a self-guided tour to see the platform firsthand.

Bloomfire is all about using AI to improve productivity and collaboration. With automated deep indexing, AI summarization and detailed reporting, the company hopes its technology will make it easier to share knowledge across an entire company. And it promises big improvements in onboarding time, data-driven decision making and question resolution rates.

The company doesn't detail pricing, but you can request a demo to learn more about the company's approach and how it can be customized for your needs.

Published on July 5, 2024

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