Question: Is there a platform that enables real-time collaboration on help articles and provides a professional appearance with custom branding?

If you're looking for a platform that enables real-time collaboration on help articles with a professional appearance and custom branding, HelpKit is an excellent choice. It turns Notion documents into a full-fledged help center or documentation site with a custom domain, SEO, and search function. With real-time collaboration and integration with tools like Slack, Intercom, and Hubspot, HelpKit makes it easy to manage and maintain a professional knowledge base without any coding skills.

Another strong option is Brainfish, an AI-powered help center and content platform that answers customer questions in seconds. It features a collaborative editor for building and managing documentation and supports over 30 languages. Brainfish integrates with human support software like Zendesk, Intercom, and Salesforce, and its pricing is based on unique visitors, making it suitable for businesses of all sizes looking to modernize their customer support.

For a more comprehensive knowledge base tool, Document360 offers a self-service platform with advanced features like a customizable site, embeddable widgets, and powerful search. It integrates with over 120 tools and provides 24/7 migration assistance, making it ideal for technical writers, product owners, and customer support teams who need to scale their documentation efforts efficiently.