Question: Can you recommend a company that provides end-to-end customer experience solutions with a focus on human-centered design?

If you're looking for a company that offers end-to-end customer experience solutions with a human-centered approach, TELUS International is definitely worth considering. TELUS International provides a range of solutions that combine creative digital design with high-quality data training for machine learning models. Their services include omnichannel CX, digital strategy, and innovation ideation, and they've worked with more than 650 companies across industries. The company places a strong emphasis on a caring culture that aligns corporate culture with business outcomes, so it's a great fit for companies looking for a human-centered approach.

Another great option is TTEC. TTEC is a global CX technology and services company that offers a range of services including customer experience strategy, contact center operations, and managed services. It uses AI-powered tools and human expertise to deliver personalized and engaging experiences across multiple touchpoints. Some of its key services include CX strategy and design, customer journey mapping, and process automation. With more than 64,000 employees in 80+ contact centers in more than 50 languages, TTEC has the scale to handle high volumes of customer interactions while keeping customers happy at the right cost.

If you're looking for a powerful AI-powered contact center platform, Genesys Cloud CX is a top choice. The platform lets companies deliver great customer and employee experiences with tools for omnichannel engagement, contact center optimization and end-to-end journey management. Genesys Cloud CX has been recognized as a leader by Gartner, IDC and Forrester, and more than 8,000 companies use it. It can improve response rates, first-call resolution and agent productivity, making it a powerful option for optimizing customer interactions.

Last but not least, Foundever combines human expertise with AI-powered capabilities to deliver a full CX solution. With operations in 45 countries and support for more than 60 languages, Foundever works with a broad range of customers including banking and financial services. Its services span operational insights, human-centric strategies, technology integration and a culture of care, making it a good fit for brands that want to drive customer engagement and loyalty.