Question: Is there a hotel CRM system that offers marketing automation and targeted messaging capabilities to drive engagement and loyalty?

If you're looking for a hotel CRM system that can help you with marketing automation and targeted messaging to drive engagement and loyalty, Cendyn CRM is a top contender. Cendyn CRM is a full-service CRM and CDP that pulls data from multiple sources into one system. It has powerful marketing automation tools across email, SMS, WhatsApp and social media, and has features like precise segmentation, real-time updates and geolocation targeting for personalized messages. It also has dashboards and KPIs for measuring ROI and sales, so it's a good option for guest relationship management and revenue optimization.

Another strong contender is Allora, an all-in-one hotel technology platform designed to maximize distribution, guest acquisition, retention and revenue optimization. Allora's suite of tools includes website design, digital marketing, reservation management and rate optimization, and it focuses on AI-powered CRM solutions to predict and respond to guest needs, reducing cancellations and increasing loyalty. It serves more than 2,000 hotels in 20 countries, handling $4 billion in transactions each year, so it's a well-established partner in the hospitality industry.

Canary is another all-in-one hospitality management platform that can help you drive engagement and loyalty through personalized guest experiences and targeted upsell opportunities. Canary offers a digital guest journey platform that automates and streamlines many hotel operations, with real-time messaging and digital tipping to personalize the guest experience. It integrates with hotel property management systems, CRMs and other operations platforms to ensure communication and operations are seamless.