Question: I need a solution that provides 24/7 employee support and automated query handling, can you recommend one?

If you're looking for a more comprehensive solution to support employees 24/7 and automate query resolution, Leena AI could be a good option. This Gen AI employee assistant automates tasks in IT, HR and finance, reduces queries and increases productivity. It connects to many enterprise systems to offer context-based support, consolidates information and integrates with knowledge base systems. Leena AI is designed to free employees from mundane work and offer real-time insights.

Another powerful option is ServiceNow, an enterprise platform that can modernize service management across many areas, including IT, customer service and HR. It includes features like AI-powered intelligent chatbots, performance analytics and a range of management tools. ServiceNow's platform is designed to increase productivity and efficiency, so it's a good option for a variety of business needs.

If you're looking for a more focused help desk option, Gaspar uses generative AI to automate mundane work and offer immediate answers. It can connect to tools like Slack and Jira for interactive conversations and optimize knowledge base management. Gaspar can cut manual work and lower helpdesk expenses, so it's a good option for efficient employee support.

Last, inFeedo offers an AI-powered people experience platform that includes 24/7 employee support through automated query resolution. It offers continuous listening, pulse surveys and engagement analytics to help HR teams work more productively and retain talent. inFeedo is designed to improve employee experience and drive business growth, so it's a good option for companies that want to improve their support operations.