If you're looking for a way to personalize customer experiences across multiple channels and languages, Iterable is a good option. This cross-channel marketing platform uses real-time data to create one-on-one relationships with customers across web, email, SMS, in-app and other channels. Its AI capabilities and customizable predictive goals mean your messages are personalized for maximum engagement, and it's good for everything from consumer apps to B2B enterprise software.
Another good option is Braze, a customer engagement platform that uses AI to manage real-time interactions across multiple channels. Braze offers data activation, journey orchestration and cross-channel messaging, including email, mobile app, SMS and WhatsApp. Its Sage AI ensures on-brand content and personalized experiences, and it's a scalable and secure option for retail, media and financial services.
MoEngage is another option. The platform uses AI to optimize interactions and personalize experiences across multiple channels. With features like customer insights, omnichannel communication and AI-powered campaign optimization, MoEngage is designed to improve engagement and ROI for enterprise-level brands in industries like financial services and retail.
If you're looking for a full-featured CRM solution, Marketing Cloud Engagement from Salesforce offers personalized marketing and automated journeys across multiple channels. It includes AI-powered decision-making, content creation, mobile marketing and cross-channel analytics, and it integrates with other Salesforce products to maximize customer engagement and lifetime value.