Question: Is there a tool that helps dealerships integrate their data sources and generate personalized offers to customers, while ensuring enterprise-level data security and compliance?

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Fullpath

If you're looking for a tool to help dealerships unify their data sources and present personalized offers to customers, Fullpath is a top contender. It aggregates data from sources like CRM, DMS, website, ads and incentives into a single customer profile. With AI-powered marketing automations and data security with the highest level of encryption, Fullpath offers personalized shopping experiences and dynamic integrations with automotive technology partners. This platform can help dealerships improve customer satisfaction and drive sales by making data-driven decisions.

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DriveCentric

Another top contender is DriveCentric, an AI-powered CRM designed to help automotive dealerships build better relationships. It comes with a powerful data warehouse, partner API for integrations, and features like personalized videos, dynamic customer segmentation and live rooms for vehicle walk-arounds. DriveCentric also automates sales pipelines and has advanced marketing abilities, making it a powerful tool for dealerships looking to improve operations and customer satisfaction.

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Foureyes

Foureyes is another good option, specializing in sales intelligence for automotive dealerships. It aggregates data from sources like website tracking, call tracking, CRM and inventory data into a single customer profile. Foureyes also offers features like Prospect Engagement, Sales Enablement, Safety Net and Unified Data, and has security and compliance certifications for SOC-2, FTC Safeguards and CCPA compliance. This platform can help dealerships measure improvements in close rates and overall sales performance.

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Solera

For a more integrated software package, Solera offers a range of automotive software solutions that can help dealerships manage and maintain vehicles with AI-powered workflows. It includes dealer solutions, fleet intelligence and parts ordering, automating many processes to drive business results. Solera's platform is used by more than 100,000 customers around the world, with millions of transactions taking place every day, and offers scalable solutions for the automotive industry.

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Adobe Marketo Engage

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AccuTrade

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Hammer

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Emarsys

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Podium

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SALESmanago

Unifies customer data from multiple sources into a single profile, enabling hyper-personalized omnichannel interactions and automated marketing campaigns.

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Drift

Personalizes conversations across the buyer's journey, using conversational AI to automatically qualify and convert visitors with tailored experiences.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.