Question: I'm looking for a solution that can provide customers with step-by-step instructions for product setup and troubleshooting, can you help?

If you're looking for a way to give customers step-by-step instructions to set up products and troubleshoot problems, Mavenoid is worth a serious look. The AI-powered service automates complex issues with step-by-step instructions for product discovery, warranty registration, troubleshooting and other tasks. It also can integrate with live support agents, offer video support and handle multiple languages, which is useful for consumer electronics and home appliance makers.

Another option is HelpLook, which lets companies set up a help center with FAQs, user guides and troubleshooting answers. It comes with a Knowledge Base Portal and a Widget for fast access to that knowledge, which should reduce support loads and let customers help themselves more. HelpLook also can integrate with SEO-optimized content that can drive traffic to your product's official website.

If you're a software company, PathPilot offers AI-powered customer success tools with step-by-step instructions and guided tours. It can help onboard customers and support them better by understanding how they use software and offering help that's relevant to what they're doing. It's good for software companies and customer success teams that want to reduce support requests and improve customer satisfaction.

Last, Inline Help offers in-app support with AI-powered tooltips, a chatbot and a knowledge base that offers help related to what customers are doing. It works in multiple languages and offers flexible pricing with a focus on improving user experience and support efficiency through its ISO 27001 certified security.