Question: Is there a customer engagement platform that offers AI-driven insights and automation to help me make data-driven decisions and improve customer lifetime value?

If you're looking for a customer engagement platform with AI-driven insights and automation to boost data-driven decision-making and customer lifetime value, MoEngage is a good option. It includes AI-powered campaign optimization, multichannel personalized customer experience and real-time transactional alerts. The platform is geared for enterprise brands and offers resources like interactive demos and customer stories to help you fine-tune your engagement strategy.

Another contender is Braze, which uses AI to oversee real-time, personalized interactions across multiple channels. That includes data activation, journey orchestration and cross-channel messaging. Braze's Sage AI can learn brand behavior, create content and optimize campaigns, and it's a scalable, secure option for retail and financial services.

If you want a full-featured CRM, check out Marketing Cloud Engagement from Salesforce. The service offers personalized marketing and automated journeys, including AI-powered decision making in email marketing and personalized mobile marketing. It can integrate with Salesforce products, offering a single customer engagement platform across marketing, service and sales to help you boost customer lifetime value.

Last, Adobe Marketo Engage offers powerful marketing automation and customer journey orchestration. With AI-powered marketing automation and predictive audiences, it makes it easy to manage leads and email marketing campaigns, and it offers detailed results in a single dashboard. It's geared for B2B marketing and can be tightly integrated with other Adobe tools.