Question: Can you recommend a cloud-based phone system that allows employees to communicate and work from anywhere, on any device?

If you're looking for a cloud-based phone system that lets your team collaborate and work from anywhere on any device, RingCentral is a top contender. RingCentral offers a full communications platform that includes phone, message, video, and contact center solutions, as well as AI-first video meetings, business SMS and team messaging, and integrations with other business tools like Microsoft Teams.

Another contender is Avaya. The Avaya Experience Platform is designed to improve customer experiences and modernize communication and collaboration across your business. It includes a cloud phone system and collaboration tools that work anywhere, on any device. Avaya also uses AI to improve internal operations and employee productivity, so it's a good option if you want to improve both customer satisfaction and employee efficiency.

For a more focused platform, JustCall offers a cloud-based phone system and SMS service geared for sales and customer support teams. It uses automation, analytics and AI tools to improve contact center operations. With features like real-time analytics and intelligent call routing, JustCall spans channels to connect customers and teams, making it a good option for teams that need a more comprehensive communications tool.

Last, Dialpad offers an all-in-one customer intelligence platform with AI tools to improve communication and productivity. Its suite includes AI Voice, AI Contact Center and AI Sales Center, as well as virtual assistance through an AI chatbot and AI Agent Assist. With more than 70 integrations and good security options, Dialpad is a good option for businesses that want to improve customer interactions and workflow.