Question: I'm looking for a solution that helps banks increase revenue by improving customer engagement and digital transformation.

For customer engagement and digital transformation, Strands provides a digital banking platform that uses real-time data to provide insights and drive action. Its modular architecture enables a personalized customer experience through advanced behavioral segments, cash-flow projections, and AI-based personalization. The platform has been used by global banks to increase customer engagement and digital transformation, with flexible deployment models to accommodate different institutional requirements.

Another top contender is Sensibill, a customer data platform that aggregates and processes spending data to provide personalized customer experiences. It includes features like receipt and invoice OCR, expense management, and personalized spend tips. The extensible platform can be fully or partially integrated and has partnered with over 150 financial institutions, serving more than 60 million users worldwide, so banks can increase revenue and engagement.

Flybits is a data-driven personalization platform that lets banking institutions provide contextual and personalized experiences. Its secure data orchestration and hyper-personalization abilities can dramatically improve customer experience design, resulting in higher engagement and sales. Flybits supports a variety of use cases, including onboarding, spend stimulation and cross-selling, and is a powerful tool for digital transformation.

Last, Glia provides an omnichannel interaction platform that combines human, AI, voice and digital interactions to provide a unified customer experience. With features like CoBrowsing, virtual assistants and real-time reporting, Glia has been adopted by more than 500 financial institutions, resulting in dramatic improvements in customer satisfaction and operational efficiency.