Dataroid

Unifies customer data across channels, providing a single view to analyze customer journeys and inform targeted engagement strategies.
Customer Engagement Digital Analytics Predictive Analytics

Dataroid is an enterprise-level digital analytics and customer engagement platform that is designed to help businesses improve their relationships with customers through data-driven insights. By aggregating customer behavior data across multiple channels, Dataroid helps businesses understand their customers and improve their relationships.

To help businesses achieve this goal, Dataroid offers a variety of features:

  • Unified Customer Data Platform: Automatically collects customer data and offers a unified view of the customer, allowing businesses to analyze customer journeys and paths.
  • Digital Experience Analytics: Tracks user behavior to give businesses insights into how customers interact with digital touchpoints.
  • Omnichannel Customer Engagement: Offers the ability to send targeted messages through in-app messaging, push notifications and other channels.
  • Predictive Analytics: Uses machine learning for tasks like churn prediction, anomaly detection and automated segment discovery.

Dataroid is geared for marketing, customer experience and product teams. The platform offers insights that can be used to improve customer engagement and retention. It's built to scale, handling more than 1 billion events per day and up to 10,000 requests per second.

Dataroid is used by a variety of businesses, including financial services companies like İşbank, travel companies like Pegasus Airlines and consumer goods companies like Unilever. The company offers a scalable solution for large and growing businesses that want to improve their customer interactions and drive business growth.

For businesses that want to make data-driven decisions, Dataroid offers a suite of tools to understand customer behavior and take action. Some customers have praised its ease of use and useful analytics, while others have said the panel structure is simple and that technical support is available during integration.

To get started with Dataroid, customers can schedule a demo to see how the platform can help their business. Dataroid has offices in Istanbul, New York, San Francisco, London and Berlin and serves customers around the world.

Published on June 25, 2024

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