Question: Is there a platform that uses machine learning for predictive analytics, such as churn prediction and automated segment discovery, to improve customer retention?

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B2Metric

If you're looking for a platform that uses machine learning for predictive analytics, in particular for churn prediction and automated segment discovery to maximize customer retention, B2Metric is a great option. It provides a full range of tools for data integration, predictive analytics and machine learning so businesses can maximize customer retention, marketing and user experience. Among its features are customer churn prediction, customer micro-segmentation, campaign optimization and hyper-personalization.

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Faraday

Another powerful option is Faraday, which is geared for customer behavior prediction. The platform can consume data from multiple sources and offers a single view of customer behavior. With features like adaptive discounting, content personalization, lead scoring and strong security, Faraday enables businesses to forecast spend, identify churn and personalize customer experiences.

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Obviously AI

Obviously AI is also worth a look, with a no-code interface for automating data science workflows. It can be used for a range of use cases, including churn prediction and lead conversion, and lets you build and deploy machine learning models fast. The platform's real-time REST APIs and integration with tools like Zapier and Salesforce make it good for automating and improving business processes.

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Aible

For an enterprise-level option, Aible provides fast and secure generative AI applications. It includes customer churn prediction, content generation and sales optimization, with a focus on scalability and reliability. Aible integrates with big cloud providers, so data is private and secure, and is good for business teams that want to use generative AI without having to hire a bunch of Ph.D.s.

Additional AI Projects

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Infer

Predictive AI technology integrates with existing workflows to optimize key performance indicators, spotting underperforming metrics and driving data-driven decisions.

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Abacus.AI

Build and deploy custom AI agents and systems at scale, leveraging generative AI and novel neural network techniques for automation and prediction.

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Retail Rocket

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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mParticle

Unify customer data across touchpoints into a single profile, enabling AI-powered predictions and real-time audience segmentation for targeted marketing and improved customer experiences.

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PI.EXCHANGE

Build predictive machine learning models without coding, leveraging an end-to-end pipeline for data preparation, model development, and deployment in a collaborative environment.

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Dynamic Yield

Creates unique, algorithmically matched content, products, and offers for each customer across multiple digital touchpoints, driving revenue and loyalty.

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DataRobot AI Platform

Centralize and govern AI workflows, deploy at scale, and maximize business value with enterprise monitoring and control.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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Lytics

Unifies customer data with generative AI integration, mapping sources to a unified schema, and activates enriched profiles for advanced audience building and personalization.

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Quest Labs

Personalize in-app experiences with AI-powered segmentation, generating customized UI, text, and images at scale without requiring engineering resources.

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Eclipse AI

Aggregates omnichannel customer data for actionable insights, driving retention and revenue through centralized, location-specific, and AI-powered analysis.

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Bluecore

Unlock previously untapped customer data to run one-to-one campaigns, driving immediate revenue through personalized marketing across multiple channels.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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MicroStrategy

Build AI-infused business intelligence apps with rapid integration, cloud-native design, and natural language querying for faster insights and confident decision-making.

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Kyligence

Combines analytics and machine learning to provide a trusted source of metrics, enabling data-driven decisions with automated insights and holistic business overviews.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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MLflow

Manage the full lifecycle of ML projects, from experimentation to production, with a single environment for tracking, visualizing, and deploying models.