NGDATA

NGDATA is an AI-powered Intelligent Engagement Platform that helps companies build more meaningful digital relationships with their customers. By unlocking the potential of customer data, NGDATA provides unified customer profiles, AI-powered customer segments and intelligent customer journeys.

NGDATA's features help businesses engage with customers in a more personalized way:

• Unified Customer Data: Combine demographic, metric and behavioral attributes from multiple sources to get a single view of every customer.
• AI-Driven Customer Segments: Create targeted journeys by identifying and segmenting audiences based on behavior, preferences and interactions.
• Intelligent Customer Journeys: Automate personalized experiences by predicting the most profitable customer journey to send to marketing automation tools.
• Real-Time Analytics: Measure performance with real-time insights into customer engagement across all touchpoints.
• Dedicated Success Team: Onboarding, implementation and optimization services ensure the best possible use of the platform.

NGDATA is well-suited for companies that want to improve customer relationships, including community and regional banks, credit unions, hospitality companies, insurance companies and retail banks. Its industry-specific playbooks and continuous innovation help companies like Belfius, for example, to transform mobile customer experiences.

Pricing isn't disclosed. Prospective customers should contact NGDATA to discuss their needs and explore how the platform can be customized to meet their business objectives. With a customer-centric approach, NGDATA is focused on creating meaningful interactions and enhancing digital experiences.

Published on July 24, 2024