Question: I need a platform that helps financial institutions, such as banks and credit unions, improve customer engagement and transform digital experiences.

Glia screenshot thumbnail

Glia

If you're looking for a platform to boost customer engagement and modernize digital experiences for financial services companies, Glia is worth a look. Glia's omnichannel interaction platform offers a mix of human, AI, voice and digital interfaces to help customers get what they need. It includes tools like CoBrowsing for guiding customers through website interactions, AI virtual assistants, online and mobile banking integration with partners, and analytics to help you optimize KPIs. More than 500 financial services companies use the platform, which has led to better customer satisfaction and operational efficiency.

MX screenshot thumbnail

MX

Another contender is MX, which links financial services companies, fintechs and their customers to financial data, adding context and powering personalized money experiences. The platform securely connects and verifies financial data, adds context with categorization, and offers tools for account opening, customer intelligence and digital banking. It's connected to more than 13,000 financial institutions and processes more than 170 billion transactions per day, and MX says it's got security and compliance covered while helping with engagement and growth.

Sensibill screenshot thumbnail

Sensibill

Also worth a look is Sensibill, a customer data platform that aggregates and processes spending data to power personalized customer experiences. It offers features like receipt OCR, expense management and customer insights, and can help financial services companies generate revenue and engagement. Sensibill has partnered with more than 150 major financial services companies and has more than 60 million users around the world. It can be used in part or in full.

Flybits screenshot thumbnail

Flybits

Last, Flybits offers a data-driven personalization platform to help financial services companies offer contextual and personalized experiences. It can be used for a variety of use cases, including onboarding and activation, spend stimulation and cross-selling, and offers industry-specific solutions. Flybits helps companies develop their customer experience design capabilities, leading to higher engagement rates and more sales.

Additional AI Projects

Engageware screenshot thumbnail

Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

Hearsay Systems screenshot thumbnail

Hearsay Systems

Streamline financial services client engagement with compliant digital channels, lead generation, and sales optimization, while ensuring regulatory compliance.

Verint screenshot thumbnail

Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

MoEngage screenshot thumbnail

MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

Envestnet | Yodlee screenshot thumbnail

Envestnet | Yodlee

Access 17,000+ global data sources to gain a deeper understanding of customers' financial lives, fueling innovation and deeper customer relationships.

Medallia screenshot thumbnail

Medallia

Uncovers critical insights from every interaction, providing a single source of truth for businesses to drive meaningful change and improve experiences.

LinkLive screenshot thumbnail

LinkLive

Transform digital customer service with a secure, compliant, and efficient all-in-one AI-powered communications and contact center platform.

LivePerson screenshot thumbnail

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Ushur screenshot thumbnail

Ushur

Automates customer interactions through conversational AI and workflow automation, enabling personalized and efficient experiences across multiple touchpoints.

Qualtrics screenshot thumbnail

Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

Pulse iD screenshot thumbnail

Pulse iD

Provides personalized rewards solutions using AI-driven offers based on individual spending behavior and preferences, driving stronger customer relationships.

Dataroid screenshot thumbnail

Dataroid

Unifies customer data across channels, providing a single view to analyze customer journeys and inform targeted engagement strategies.

Braze screenshot thumbnail

Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

Flinks screenshot thumbnail

Flinks

Securely connects users' bank accounts, converting raw transaction data into meaningful insights, to support lending, digital banking, payments, fintech, and wealth management.

CM.com screenshot thumbnail

CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

Insider screenshot thumbnail

Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

MeridianLink screenshot thumbnail

MeridianLink

Comprehensive digital lending platform offering configurable tools for loan origination, mortgage lending, and deposit account opening to transform financial institutions' lending processes.

Glassbox screenshot thumbnail

Glassbox

Captures every digital interaction, providing a detailed, data-rich view of the customer journey to understand behavior and drive revenue growth.

Engine screenshot thumbnail

Engine

Connects users with 1,000+ financial providers, offering precision matching and personalization to acquire, grow, and monetize customer bases.

Contentsquare screenshot thumbnail

Contentsquare

Uncover hidden opportunities to boost conversion, retention, and customer satisfaction with AI-powered insights and automated data capture across web and apps.