Question: I need a solution that automates review requests and helps me respond to customer feedback across multiple platforms.

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Autoreviews AI

The first project, Autoreviews AI, is an AI-powered tool that automatically responds to customer reviews and feedback on Yelp, Google, TripAdvisor and OpenTable. It can respond in your brand's voice and tone, offering insights and helping you manage reviews more efficiently, which can improve your online reputation and customer satisfaction.

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MARA

Another good option is MARA, an integrated review management system that uses AI to personalize responses and analyze reviews from multiple sources. It includes a review inbox, review analytics and customizable reply automation rules. MARA is designed to save time, improve customer interactions and boost overall ratings by automating responses, making it a good option for hotels and other businesses.

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Birdeye

If you want a more comprehensive system, check out Birdeye. The service handles reviews on multiple sites, social media and listings, with a unified messaging system to improve customer satisfaction and online reputation. It integrates with more than 3,000 CRMs and apps, helping businesses understand their customers and grow through AI-powered insights.

Additional AI Projects

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Amazely

Generates customized social content, collects and showcases top reviews, and automates review requests to boost online presence and attract more customers.

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Canny

Centralize customer feedback, analyze and prioritize requests, and create public or private roadmaps to build a better product roadmap, all in one place.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Reputation

Aggregates internal and external data from hundreds of sources, providing a comprehensive view of a brand and predicting consumer expectations with AI-driven insights.

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Broadly

Streamline operations and deliver 5-star customer experiences with an all-in-one platform that automates review requests, simplifies operations, and leverages AI to save time.

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Goodays

Tracks customer satisfaction across all channels, analyzes metrics, and provides actionable insights to help companies deliver on customer expectations and boost loyalty.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Podium

Capture and convert leads efficiently with AI-powered automation, personalization, and integration, streamlining communication and payment processes.

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SurveySparrow

Engage customers in real-time, gather intelligent insights, and take data-driven actions with AI-powered conversational surveys and automations.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Eclipse AI

Aggregates omnichannel customer data for actionable insights, driving retention and revenue through centralized, location-specific, and AI-powered analysis.

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Colors AI

Automates customer feedback collection and analysis, enabling data-driven product development and customer segmentation through real-time trend identification and actionable insights.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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Chatmeter

Unifies online presence, manages customer reviews, and optimizes local SEO across multiple locations, providing actionable insights to improve customer experience and brand reputation.

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TrustYou

Analyzes customer reviews and feedback to optimize hotel reputation, personalize guest experiences, and target marketing efforts with AI-powered tools.

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Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.