The first project, Autoreviews AI, is an AI-powered tool that automatically responds to customer reviews and feedback on Yelp, Google, TripAdvisor and OpenTable. It can respond in your brand's voice and tone, offering insights and helping you manage reviews more efficiently, which can improve your online reputation and customer satisfaction.
Another good option is MARA, an integrated review management system that uses AI to personalize responses and analyze reviews from multiple sources. It includes a review inbox, review analytics and customizable reply automation rules. MARA is designed to save time, improve customer interactions and boost overall ratings by automating responses, making it a good option for hotels and other businesses.
If you want a more comprehensive system, check out Birdeye. The service handles reviews on multiple sites, social media and listings, with a unified messaging system to improve customer satisfaction and online reputation. It integrates with more than 3,000 CRMs and apps, helping businesses understand their customers and grow through AI-powered insights.